Privacy
Privacy Policy
This Privacy Policy explains how Wonders Event Space collects and uses information submitted through this website, WhatsApp, phone calls, email and enquiry forms.
Information We Collect
- We may collect your name, phone or WhatsApp number, email address, event date, event type, estimated guest count and message details when you contact us.
- If you make a booking, we may collect quotation, invoice, payment confirmation and event arrangement details needed to manage the reservation.
- Our website may collect basic technical and usage information such as page visits, browser type, device type and interactions with the website.
How We Use Your Information
- We use your information to respond to enquiries, check venue availability, prepare quotations and coordinate bookings or event arrangements.
- We may contact you by WhatsApp, phone or email based on the contact details you provide.
- We may use website analytics and Meta Pixel data to understand website performance, measure advertising results and improve our marketing.
Sharing and Disclosure
- We do not sell your personal information.
- Information may be shared with service providers only where needed to support enquiry handling, booking management, payment, email delivery, analytics, advertising or event coordination.
- Information may also be disclosed where required by law or to protect the rights, safety and property of Wonders Event Space, customers or venue users.
Data Retention and Security
- We keep enquiry and booking information for as long as reasonably needed for follow-up, booking records, accounting, dispute handling and business administration.
- We take reasonable steps to protect information submitted to us, but no website, email or messaging platform can be guaranteed to be completely secure.
Your Choices
- You may contact us to request access, correction or deletion of your personal information, subject to legal, accounting or operational requirements.
- You may disable cookies or tracking through your browser settings, but some website features or advertising measurement may not work as intended.
- For privacy requests, contact us using the phone, WhatsApp or email details shown on this website.