Wonders Event Space Managed by Pestamajlis WhatsApp

Terms

Booking and Payment Terms

Please review the booking deposit, balance payment, additional-hour charges and refundable security deposit terms before confirming your event date with Wonders Event Space.

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Booking Deposit

  • A 50% booking deposit is required to confirm the reservation and secure the selected event date and time.
  • The booking will only be considered confirmed after payment has been received and acknowledged by Wonders Event Space.
  • The remaining balance must be paid no later than seven calendar days before the event date.
  • For bookings made within seven days of the event, full payment may be required upon confirmation.
  • The booking deposit is non-refundable but may be transferred to a new event date where a rescheduling request is accepted in accordance with our rescheduling policy.

Cancellation and Rescheduling

  • All cancellation and rescheduling requests must be submitted in writing.
  • For cancellations made more than 14 calendar days before the event, any amount paid above the booking deposit will be refunded.
  • For cancellations made between 7 and 14 calendar days before the event, 50% of the total booking value will be payable.
  • For cancellations made less than 7 calendar days before the event, the full booking amount will be payable and no refund will be provided.
  • One change of event date may be permitted, subject to venue availability, when requested at least 14 calendar days before the original event date.
  • The rescheduled event must take place within three months of the original booking date.
  • Any customised decorations, printed materials, catering orders or third-party services already purchased or committed are non-refundable.

Rental Time and Overtime

  • Venue operating hours are from 8:00 a.m. to 11:00 p.m.
  • The latest permitted event ending time is 11:00 p.m.
  • Half-day bookings cover up to 4 hours. Full-day bookings cover up to 8 hours.
  • Setup, teardown, early access and overtime are subject to the agreed rental time, venue availability and the final quotation.
  • Training additional hour: RM80/hour weekday and RM100/hour weekend or public holiday.
  • Event additional hour: RM100/hour weekday and RM120/hour weekend or public holiday.
  • Any extension beyond the booked rental period or agreed teardown time is charged by the hour or part thereof, subject to venue availability.
  • Weekend and public holiday bookings follow the weekend/public holiday pricing.

Decoration and Catering

  • Decoration, catering and event setup must follow venue rules and the agreed quotation.
  • External decorators are not allowed unless written approval is given by Wonders Event Space.
  • Only halal food and beverages are allowed. Cooking onsite, open flames and gas cylinders are not allowed.
  • Smoking, vaping, alcohol and pets are not allowed inside the venue.
  • Cleaning charges start from RM150 for excessive cleaning, confetti/glitter cleanup, or waste left by caterers or customers.
  • Overtime, late teardown or late collection follows the applicable additional-hour rate stated in the quotation.
  • Lost, damaged or broken equipment is charged from RM200, or at actual replacement/repair cost if the item value is higher.
  • Wall, floor, door, glass, ceiling or venue fitting damage will be charged based on actual repair cost.

Security Deposit

  • Corporate training and normal meeting bookings normally do not require a security deposit unless otherwise specified.
  • Private events up to approximately 50 guests: RM300 refundable security deposit.
  • Larger or higher-risk private events: RM500 refundable security deposit.
  • Final security deposit may depend on event type, guest count, decoration scope, external vendor involvement and setup requirements.
  • The applicable security deposit will be stated clearly in the quotation before confirmation.
  • The security deposit will be refunded within three to seven working days after the event, subject to a satisfactory venue inspection and after deducting any applicable charges for damage, missing items, excessive cleaning, overtime or breach of venue rules.

At a glance

Deposit guide before quotation.

Booking value or event type Required deposit
Booking confirmation 50% booking deposit
Bookings made within seven days Full payment may be required
Corporate training / normal meeting bookings No security deposit normally required
Private events up to approximately 50 guests RM300 refundable security deposit
Larger / higher-risk private events RM500 refundable security deposit or assessed amount

The final amount and any applicable security deposit will be stated clearly in the quotation before confirmation.

Quotation

Pricing and quotation validity.

  • Prices shown are indicative and subject to venue availability, event requirements, setup requirements and final quotation.
  • The event date is not reserved until the required payment is received and acknowledged by Wonders Event Space.
  • Quotations are valid for 3 days from the date of issue unless stated otherwise.
  • Bookings are handled on a first-come, first-served basis.
  • Prices may vary depending on event requirements, customised decoration, catering, additional equipment or special setup requirements.
  • Prices shown are currently not subject to SST. Applicable taxes, if any, will be stated in the final quotation.